Fees & Deposits
Know exactly what you’re paying, and when.
Every reservation comes with a few distinct charges — some due when you book, some due directly to the hotel at your stay. Here’s a breakdown of each one, plus how refunds and cancellations work depending on when you book.
- Operational Fee: A non-refundable operational fee of $9.99 USD per reservation is due at the time of booking.
- Event Deposit: A deposit is required at the time of booking to confirm and guarantee your reservation. The remaining balance, shown as "Total Due at Hotel," will be paid directly to the hotel at check-in or check-out. Deposits made more than 15 days before arrival are refundable, less any applicable processing, administrative, or service fees. Deposits made within 30 days of arrival are non-refundable, and cancellations or modifications during that period will result in forfeiture of the deposit.
- Refunds: Deposits are non-refundable within 15 days of arrival. Cancellations or modifications must be made through T1 Housing at least 2 days before arrival, unless the hotel's policy requires an earlier deadline. Late changes may result in a one night's room and tax charge or other applicable hotel penalties.
- Due at Hotel: The amount shown as "Total Due at Hotel" represents the remaining room balance after your deposit has been applied, plus all applicable taxes. This balance is paid directly to the hotel at check-in or check-out in accordance with the hotel's payment policies.
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